Terms and Conditions

I. Introduction

These Terms and Conditions (hereinafter the “Terms”) set out the general terms, basic rules and the manner of conducting sales by the online store available at vegeta-typuje.pl, hereinafter referred to as the “Online Store”, for the benefit of Customers, i.e. natural persons who are at least 18 years of age and have full legal capacity, as well as legal persons and organisational units without legal personality to whom the law grants legal capacity.
The Online Store is operated by: JANIK Daniel Janicki, place of business: Jarosławiec 400/6, 22-424 Sitno, Poland, NIP 9222825711, REGON 522597577, e-mail: danieljanicki91@gmail.com (hereinafter: the “Seller”).
The Online Store and all content contained therein or made available through it do not constitute an encouragement to participate in gambling. The Store is informational and service-oriented, and the Seller has no influence over the decisions made by Users, who make them in their own name and at their own expense.
The Seller does not conduct bookmaking activity or any other activity related to the organisation of gambling games within the meaning of the Gambling Act of 19 November 2009, and the Online Store is not used for placing bets or participating in any other gambling game.
Acceptance of the Terms is voluntary, but necessary to create an Account and/or to place an Order by the Customer. By placing an Order in the Online Store, the Customer declares that they have read the Terms and accept them in full.
Whenever the following terms written with a capital letter are used in the Terms, they shall have the meaning given below:
Price – the net value of the Goods/Sports Analyses specified in Polish zloty (PLN). 8. Goods/Sports Analyses – Digital Content available in the Online Store offered by the Seller in PDF format (.pdf), which can be purchased in the Online Store; it contains analyses of the potential course of a future match, competition or other sporting or entertainment event, prepared and updated based on previous performances, predispositions or other characteristics of a given sports team or athlete. Their purpose is to estimate and indicate the probability of the result or course of a future event. Sports Analyses are sold in packages indicated in these Terms.
Customer/User – a natural person with full legal capacity (i.e. a person who is at least 18 years old), as well as a legal person or an organisational unit without legal personality to whom the law grants legal capacity, using the Online Store, including a Consumer or an Entrepreneur.
Consumer – a natural person performing a legal act with an entrepreneur not directly related to their business or professional activity, as well as a natural person using the Online Store in connection with activities related to their business activity, where the content of the agreement shows that the agreement is not of a professional nature for that person, resulting in particular from the subject of business activity performed by that person, made available under the provisions on the Central Register and Information on Business (CEIDG).
Entrepreneur – a natural person, a legal person or an organisational unit without legal personality to whom the law grants legal capacity, conducting business or professional activity in their own name and using the Seller’s services in direct connection with that business or professional activity.
Account – an individual panel marked with an individual name (Login) and Password, allowing the Customer to use the services offered by the Seller. The Customer gains access to the Account using the Login and Password. The Customer logs into their Account after registering in the Online Store. The Account enables saving and storing the Customer’s billing and delivery data, access to Order history and other services provided by the Seller.
Basket – a service made available to every Customer using the Online Store, enabling the placement of an Order for one or more Goods, entering discount codes reducing the Price, displaying a summary of the Price of individual Goods and all Goods in total (including possible shipping costs – if applicable).
Login – the Customer’s email address provided in the Online Store when creating the Account.
Password – a unique string of letters, digits or other characters chosen by the Customer during registration in the Online Store, used to secure access to the Customer’s Account.
Newsletter – an electronically provided service enabling Customers to receive periodic information from the Seller, in particular about Goods, new releases, promotions and news related to the Seller, to the email address provided by the Customer, upon the Customer’s explicit consent or explicit request. The rules for providing the Newsletter service are set out in the Terms.
Previous lowest price – the lowest Price of a given Good applicable during the 30 days prior to introducing a discount, and if the Good has been on sale for less than 30 days – the lowest Price of that Good applicable from the day the Good became available until the day the discount was introduced.
Seller – Daniel Janicki, the owner of the Online Store referred to in point 2.
Sales Agreement – an agreement within the meaning of the Civil Code provisions concerning the sale of Digital Content by the Seller to the Customer, for payment of the Price increased by any additional fees. The sales agreement is concluded using means of distance communication at the moment the Customer makes payment. The agreement specifies in particular the selected Goods, their main features, the Price, possible delivery costs and other material terms.
Digital services – services enabling the Customer to create, process, store or access data in digital form, as well as to use such data jointly with other users or to interact with them. Examples of digital services include: maintaining the Customer’s Account and access to Sports Analyses made available in the Customer’s Account.
Order – the Customer’s declaration of intent constituting an offer to conclude a Sales Agreement at a distance, submitted using means of distance communication, indicating the selected Goods and the data necessary to conclude and perform the Sales Agreement.
Business day – a day from Monday to Friday, excluding public holidays.II. General provisions
All rights to the Online Store, including proprietary and moral copyrights, intellectual property rights to its name, internet domain, the Online Store website, as well as rights to templates, forms and logos, belong to the Seller, and their use may take place only in the manner specified in the Terms and with the Seller’s prior, explicit written consent, otherwise null and void.
It is prohibited to copy, reproduce or distribute Sports Analyses in any form.
The Online Store is made available by the Seller via the Internet as a resource of an ICT and information system.
The Seller reserves the right to place advertising content in the Online Store concerning both the Goods offered and the goods and services of third parties.
It is prohibited for Customers or third parties to use the Online Store to send unsolicited commercial information.
Use of the Online Store means any activity of the Customer that results in them becoming acquainted with the content contained in the Online Store.
Use of the Online Store may take place only on the terms and within the scope specified in the Terms.
The Seller will make every effort to ensure that the Online Store can be used with all popular web browsers, operating systems, types of computers and internet connections.
In order to place an Order in the Online Store and use the services offered by the Seller, the Customer must have an active email account.
The Customer is entitled to use the resources of the Online Store solely for their own personal use. It is not permitted to use the resources and functions of the Online Store for the purpose of conducting commercial activity by the Customer or activity infringing the Seller’s interests.
Information provided in the Online Store does not constitute an offer within the meaning of the Civil Code, but an invitation to conclude an agreement, pursuant to Article 71 of the Civil Code.
The Seller informs that the public nature of the Internet and the use of electronically provided services may involve the risk of obtaining and modifying Customers’ data by unauthorised persons. Customers should use appropriate technical measures to minimise this risk, in particular antivirus software and internet identity protection tools.
The Seller creates and implements safeguards protecting against unauthorised use, reproduction or distribution of content contained in the Online Store. If such safeguards are used, Customers undertake to refrain from any actions aimed at removing or bypassing them.
In the event of a Price reduction, the Seller provides – next to information about the reduced Price – information about the previous lowest price of the given Good applicable during the 30 days before its introduction.
The Seller does not apply individual price adjustments, which means that the prices visible in the Online Store are the same for all Users.
Reviews visible next to Goods are not verified by the Seller as to whether they originate from people who actually used or purchased the given Good.
The subject of the Sales Agreement is the service of access to the Product. The Customer obtains access to the Product for a predetermined period, via a link redirecting to a channel in the Telegram application, where experts publish their analyses.
The Customer acknowledges that analyses published by experts relate to sporting events and are based on their knowledge, skills and experience. The Seller does not guarantee the effectiveness or verifiability of the presented analyses and is not responsible for the manner in which the Customer uses the purchased Products. Any use of the analyses for the Customer’s activity, in particular of a gambling nature, including placing sports bets, takes place outside the Online Store and without the Seller’s participation.

III. Customer Account

Each Customer is entitled to create and use an Account. Upon creating an Account, the Customer concludes with the Seller an agreement for the provision of Digital services.
To create an Account, the Customer must register. Registration is required for Customers to place Orders in the Online Store.
One Customer may have only one Account in the Service. The Administrator continuously analyses Customers’ data in order to verify whether a User creates so-called multiple accounts.
Proper use of the Account requires enabling cookies in the web browser. Cookies are used to maintain the session of the person using the Store, hereinafter referred to as the “User”, after logging into the Account. They can then be deleted using the relevant options available in the web browser or by means of other software.
To register, the Customer should complete the registration form made available by the Seller in the Online Store and then send the completed form electronically to the Seller by selecting the appropriate function in the registration form.
Completing the registration form should be done in accordance with the following rules:
The Customer should complete all fields of the registration form, unless a field is marked as optional.
Information entered into the registration form should concern only the Customer and be true, and the Customer is responsible for the accuracy of the information entered into the registration form.
The Customer should read and confirm that they have read the Terms by selecting the appropriate checkbox in the registration form.
The Customer should read the privacy policy by selecting the appropriate checkbox in the registration form.
If the Customer consents to receive commercial information, they should select the appropriate checkbox in the form.
The Seller is not responsible for the Customer providing incorrect or untrue data.
After submitting the completed registration form, the Customer promptly receives, electronically, to the email address provided in the registration form, confirmation of registration by the Seller. During registration, the Customer sets an individual Password. At this moment, an agreement for the provision of a Digital service consisting of maintaining the Customer’s Account is concluded, and the Customer gains the ability to access the Account and to supplement and change data, except for the Login.
The Customer may at any time and without giving any reason delete the Account by sending a request to the Seller to the email address: kontakt@vegeta-typuje.pl or in writing to the Seller’s registered address.
The Customer is obliged to make every effort to keep the Password confidential and not disclose it to third parties. In the event of circumstances indicating suspicion that the Password has come into the possession of an unauthorised person, the Customer must immediately notify the Seller of this fact using available means of communication. In such a situation, the Customer should immediately change the Password using the appropriate functionalities within the Customer’s Account.
The Seller is entitled to suspend the Customer’s Account if the Customer violates these Terms or undertakes other actions that disrupt or prevent the operation of the Online Store, or otherwise act to the detriment of the Online Store or the Seller.
If the circumstances indicated in the preceding section are repetitive in nature, in particular when, despite prior suspension of the Account by the Seller, the Customer continues to act as described above, the Seller has the right to delete the Customer’s Account.
Deletion of the Account also occurs if it is demonstrated that the Customer has more than one Account in the Online Store.

IV. Placing Orders
The Sales Agreement between the Customer and the Seller is concluded after the Customer has previously placed an Order in the Online Store under the conditions set out below. Presentation of the Goods along with its regular price in the Online Store does not constitute an offer to purchase within the meaning of the Civil Code, but only an invitation to conclude a Sales Agreement after the Seller accepts the Order submitted by the Customer.
The Online Store enables the purchase of Sports Analyses selected by the Customer on the Online Store website. Sports Analyses are sold in packages: Standard, Gold, Diamond. Each package of Sports Analyses is available for the period indicated in the package details. Details are displayed by clicking the “DETAILS” option.
The Seller enables the Customer to place an Order via the Online Store in the following manner:
The Customer adds the selected Goods to the Basket by selecting “I CHOOSE A PACKAGE”, and then proceeds to the Order form.
A Customer with an Account confirms in the Order form that the data necessary to conclude and perform the Sales Agreement are up to date. In the case of Customers who are Entrepreneurs or Consumers conducting business activity, it is also necessary to provide the company name and address, and if they request a VAT invoice in the form – also the VAT ID (NIP), in accordance with Article 106b(5) of the VAT Act. As the Goods or services available in the Online Store develop, the Seller may introduce an obligation to provide in the Order form or other appropriate place additional information concerning the Goods or the Customer.
The form is submitted by activating the “PROCEED TO PAYMENT” button in the Order form.
Each time before sending the Order to the Seller, the Customer is shown a form containing the information specified in Article 12 of the Act of 30 May 2014 on consumer rights, in particular the total price of the selected Goods and the total cost of the chosen delivery method – if applicable.
While placing the Order, until the “PROCEED TO PAYMENT” button is pressed, the Customer may correct entered data in the “Basket” panel by adding or removing an item from the Basket.
Placing an Order constitutes the Customer’s submission to the Seller of an offer to conclude a Sales Agreement for the Goods that are the subject of the Order.
The Seller has the right to verify the placed Order via email and to cancel it in cases raising doubts as to the possibility of fulfilling the Order.
After placing the Order, the Seller promptly sends to the email address provided by the Customer confirmation of receipt of the Order and commencement of its verification.
After placing the Order, the Seller promptly confirms its receipt and at the same time accepts the Order for processing. Confirmation of receipt of the Order and its acceptance for processing takes place by sending the Customer an appropriate email message to the email address provided during the Order process, which includes at least the Seller’s statements confirming receipt of the Order and its acceptance for processing as well as confirmation of concluding the Sales Agreement. Upon receipt of the above email by the Customer, the Sales Agreement between the Customer and the Seller is concluded.
If the ordered Goods are not available in the Online Store or the Order cannot be fulfilled for other reasons, including if purchasing the Goods from the Seller’s suppliers is not possible within the time foreseen for fulfilling the Order, the Seller will promptly inform the Customer of the circumstances by email to the address provided by the Customer.
The Store reserves the right not to fulfil Orders without providing contact details enabling confirmation of the Order.
If fulfilling the Order proves impossible, the Seller may propose to the Customer: a) cancellation of the entire Order (choosing this option releases the Seller from the obligation to fulfil the Order).
If fulfilling the Order proves impossible, the Seller may propose to the Customer:
a) cancellation of the entire Order (choosing this option releases the Seller from the obligation to fulfil the Order),
b) cancellation of the Order in the part in which its fulfilment is not possible within a reasonable time (choosing this option releases the Seller from fulfilling the Order to the extent that it is not possible),
c) splitting the Order and specifying the fulfilment date for the part of the Order that initially cannot be fulfilled.
If it is not possible to accept the offer(s) submitted within the Order, the Sales Agreement is not concluded and the Seller promptly, no later than within 14 days, refunds the Customer the payments made to the extent that the Sales Agreement has not been concluded.
The final price binding the parties to the Sales Agreement is the price displayed next to the Goods at the time the Customer places the Order. 19. Prices displayed next to the Goods are net prices (which in the basket are increased by VAT – if applicable) and are specified in Polish zloty (PLN).
Information on the total value of the Order is provided at the last step of placing the Order.
In the event of a price reduction, the Seller provides next to the reduced price information about the previous lowest price.

Delivery and payment methods
The Customer may choose the following payment methods for ordered Goods:
a) traditional online transfer – bank transfer to the Seller’s bank account (in this case, processing of the Order will start after the advance payment is credited to the Seller’s bank account),
b) payment via Stripe (processing of the Order will start after the advance payment is credited to the Seller’s bank account),
c) transfer via Przelewy24 (P24) (processing of the Order will start after the advance payment is credited to the Seller’s bank account).
The Customer is not able to pay for part of the Order in advance and part upon delivery.
The time for sending the Goods to the Customer by the Seller is up to 3 Business Days, unless a longer period is indicated in the description of the Goods or during the Order process. The Seller is not responsible for non-delivery of the Goods or for the delivery time due to reasons attributable to the Customer, in particular resulting from the Customer providing an incorrect or improper delivery address. In such a case, the Seller will notify the Customer about an unsuccessful delivery attempt.
The Seller sends to the email address indicated by the Customer – in accordance with the Customer’s will – a VAT invoice covering the delivered Goods and the form referred to in Section IV(2)(d) of the Terms. By doing so, the Customer consents to receiving invoices in electronic form.
Complaint

General provisions

The Seller will respond to the Customer’s complaint promptly, no later than within 14 days from the date of receipt. If the Seller does not respond within 14 days from the date of receipt, it is deemed that the Seller accepted the complaint as justified.
A complaint should include: first and last name, email address provided in the Order, date of purchase, transaction number, description of the situation to which the complaint relates or other circumstances justifying the complaint, as well as the date the defect occurred, and the Customer’s request related to the complaint. If the data or information provided in the complaint require supplementation, before considering the complaint the Seller requests the Customer to supplement such data or information, specifying a deadline not shorter than 7 days and the scope of supplementation, along with instruction that failure to supplement the complaint within the specified time will result in leaving the complaint unexamined. After ineffective lapse of the indicated time, the complaint is left unexamined.
Submission of a complaint by a Consumer, as well as its rejection or leaving it unexamined by the Seller, does not affect the Consumer’s right to pursue claims through court proceedings in accordance with applicable law.
A Customer who is a Consumer may use out-of-court complaint handling and claim settlement methods. Detailed information regarding the possibility of using such procedures and the rules of access is available at: https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
In addition, a Customer who is a Consumer has the following exemplary options to use out-of-court methods of complaint handling and pursuing claims:

The Consumer is entitled to apply to a permanent consumer arbitration court referred to in Article 37 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws 2001 No. 4 item 25 as amended) with a request to resolve a dispute arising from a concluded Sales Agreement.
The Consumer is entitled to apply to the provincial inspector of the Trade Inspection, pursuant to Article 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws 2001 No. 4 item 25 as amended), with a request to initiate mediation proceedings regarding out-of-court resolution of a dispute between the Consumer and the Seller.
The Consumer may obtain free assistance in resolving a dispute between the Consumer and the Seller also by using the free help of a district (municipal) consumer ombudsman or a social organisation whose statutory tasks include consumer protection (e.g. the Consumer Federation, the Polish Consumers Association).
The Consumer may submit a complaint via the ODR online platform: http://ec.europa.eu/consumers/odr/. The ODR platform is also a source of information about forms of out-of-court dispute resolution that may arise between entrepreneurs and Consumers.

The Seller refunds payments using the same payment method used by the Consumer, unless the Consumer has expressly agreed to another refund method that does not involve any costs for the Consumer.

Lack of conformity of the Goods with the Sales Agreement

In the event of lack of conformity of the Goods with the Sales Agreement, a Customer who is a Consumer has the rights provided for in the provisions of the Consumer Rights Act.

The Consumer may submit a complaint regarding the Goods in the event of their lack of conformity with the Sales Agreement.

The Goods shall be deemed to be in conformity with the Sales Agreement if, in particular, their description, type, quantity, quality, completeness and functionality remain in conformity with the agreement, and the Goods:
a) are suitable for the purposes for which goods of that type are normally used, taking into account applicable legal provisions, technical standards or good practices;

b) are in such quantity and have such features as are typical for goods of that type and which the Consumer may reasonably expect, taking into account the nature of the goods and public assurances made by the entrepreneur, their legal predecessors or persons acting on their behalf, in particular in advertising or on the label, unless:

the Seller did not know about a given public assurance and, acting reasonably, could not have known about it;
before conclusion of the Sales Agreement the public assurance was corrected under the conditions and in the form in which it was made or in a comparable manner;
the public assurance did not influence the Consumer’s decision to conclude the Sales Agreement;

c) are delivered with accessories and instructions which the Consumer may reasonably expect to receive.

The Seller is not liable for lack of conformity of the Goods with the Sales Agreement if the Consumer was expressly informed that a specific feature of the Goods deviates from the requirements of conformity with the agreement and, at the latest at the moment of concluding the Sales Agreement, the Consumer expressly and separately accepted the lack of this feature.

The Seller is liable for lack of conformity of the Goods with the Sales Agreement existing at the time of delivery and revealed within two years from that time. It is presumed that lack of conformity revealed before the expiry of two years from delivery existed at the time of delivery, unless proven otherwise or unless this presumption cannot be reconciled with the specificity of the Goods or the nature of the lack of conformity.

In the event of lack of conformity of the Goods with the Sales Agreement, a Customer who is a Consumer may request repair or replacement.

The Seller may replace the Goods when the Consumer requests repair, or repair the Goods when the Consumer requests replacement, if bringing the Goods into conformity in the manner chosen by the Consumer is impossible or would require excessive costs for the Seller. If both repair and replacement are impossible or would require excessive costs, the Seller may refuse to bring the Goods into conformity with the Sales Agreement.

The Seller will carry out repair or replacement within a reasonable time from the moment the Consumer informed the Seller about the lack of conformity, and without undue inconvenience to the Consumer, taking into account the specificity of the Goods and the purpose for which they were purchased. The costs of repair or replacement are borne by the Seller.

The Consumer is obliged to make the complained-about Goods available for repair or replacement at the Seller’s expense. The Consumer is not obliged to pay for normal use of the Goods that were subsequently replaced.

If the Goods are not in conformity with the Sales Agreement, the Consumer may submit a statement to reduce the price or withdraw from the Sales Agreement when:

a) the Seller refused to bring the Goods into conformity with the Sales Agreement;

b) bringing the Goods into conformity proved ineffective;

c) the lack of conformity is significant enough to justify an immediate price reduction or withdrawal from the Sales Agreement;

d) the Seller’s statement or the circumstances clearly indicate that the Seller will not bring the Goods into conformity within a reasonable time or without undue inconvenience to the Consumer.

The reduced price should remain in such proportion to the price of the Goods as the value of the Goods not in conformity remains to the value of conforming Goods.

12. The Seller will refund the Consumer the amount due as a result of exercising the right to a price reduction promptly, no later than within 14 days from the date of receiving the Consumer’s statement on the price reduction.

13. The Consumer may not withdraw from the Sales Agreement if the lack of conformity is insignificant. However, it is presumed that the lack of conformity is significant.

14. The Consumer’s right to withdraw from the Sales Agreement is limited to Goods not in conformity with the Sales Agreement, and not to the entire order. In the event of withdrawal from the Sales Agreement, the Consumer referred to above is obliged to return the Goods to the Seller promptly at the Consumer’s expense – if return of the Goods applies.

The Seller is obliged to refund the Consumer the Price promptly, but no later than within 14 days from the date of receiving the Goods back or from the moment the Seller is informed about the circumstances.

Complaint regarding Digital services

A Customer’s complaint regarding problems with the agreement for the provision of Digital services constitutes at the same time a request to bring the Digital Content or Digital service into conformity with the agreement for the provision of Digital Content or Digital services.

Non-conformity of Digital services occurs when:

their description, type, quantity, quality, completeness, functionality, compatibility, interoperability and availability of technical support and updates are not in conformity with the agreement for the provision of Digital Content or Digital services;

they are not suitable for a particular purpose for which the Consumer needs them, of which the Consumer informed the entrepreneur at the latest at the time of concluding the agreement for the provision of Digital Content or Digital services and which the entrepreneur accepted;

they are not suitable for the purposes for which Digital Content or Digital services of that type are normally used, taking into account applicable legal provisions, technical standards or good practices;

they do not occur in such quantity and do not have such features, including functionality, compatibility, availability, continuity and security, as are typical for Digital Content or Digital services of that type and which the Consumer may reasonably expect, taking into account the nature of the Digital Content or Digital services and public assurances made by the entrepreneur, their legal predecessors or persons acting on their behalf, in particular in advertising or on the label, unless the entrepreneur proves that:

– they did not know about the given public assurance and, acting reasonably, could not have known about it;

– before concluding the agreement for the provision of Digital Content or Digital services, the public assurance was corrected under the conditions and in the form in which it was made or in a comparable manner;

– the public assurance did not influence the Consumer’s decision to conclude the agreement for the provision of Digital Content or Digital services;

they are not delivered with accessories and instructions which the Consumer may reasonably expect to receive;

they are not consistent with the trial version or preview that was made available to the Consumer by the entrepreneur before concluding the agreement for the provision of Digital Content or Digital services.

The Seller brings the complained-about digital content or digital service into conformity with the agreement for the provision of Digital Content or Digital services within a reasonable time from the moment it is informed of the circumstances, without undue inconvenience to the Customer, taking into account the nature and purpose for which the digital content or digital services are used.

If there is a non-conformity of digital content or a digital service with the agreement, the User may submit a statement to reduce the price (in the case of paid Digital services) or withdraw from the agreement for the provision of Digital Content or Digital services when:

bringing into conformity with the agreement for the provision of Digital Content or Digital services is impossible or requires excessive costs;

bringing into conformity with the agreement for the provision of Digital Content or Digital services proved ineffective; • the lack of conformity is significant enough to justify an immediate price reduction (in the case of paid Digital services) or withdrawal from that agreement;

the Seller’s statement or the circumstances clearly indicate that the Seller will not bring the digital content or digital services into conformity with the agreement within a reasonable time or without undue inconvenience to the Customer.

The Seller is not liable if the Customer’s digital environment is not compatible with the technical requirements.

VII. Withdrawal from the Sales Agreement

A Customer who is a Consumer and who concluded a distance Sales Agreement may withdraw from the Sales Agreement within fourteen (14) days from the date of receiving the Goods without giving any reason, by submitting to the Seller a statement of withdrawal from the Sales Agreement. The statement may also be submitted using the form provided by the Seller on the Store website. The statement may be sent:

in writing to the address: Janicki Jarosławiec 400/6, 22-424 Sitno, Poland,
electronically to the address: kontakt@vegeta-typuje.pl

The Seller promptly sends the Consumer confirmation of receipt of the withdrawal statement submitted in the form referred to in section 1(b) above.
The Seller must promptly, no later than within 14 days from the date of receiving the Consumer’s statement of withdrawal from the Sales Agreement, refund the payments made by the Consumer, including delivery costs (except for additional costs resulting from the Customer choosing a delivery method other than the cheapest ordinary delivery method available in the Online Store – if applicable). Refunds are made using the same payment method used by the Consumer, unless the Consumer has expressly agreed to another refund method that does not involve any costs for the Consumer. The Seller does not accept cash on delivery shipments.
The Consumer bears the cost of returning the Goods (if applicable) in the event of withdrawal from the Sales Agreement as described above.
If the withdrawal from the Sales Agreement is effective, the agreement is considered not concluded.
The Consumer is obliged to return the purchased Goods (if applicable) promptly, no later than within 14 days from the date on which the Consumer withdrew from the Sales Agreement. To meet the deadline, it is sufficient to send the Goods before it expires.
The Seller may withhold the refund of payments received from the Consumer until the Goods are received back or the Consumer provides proof of having sent them back – whichever occurs first.
The Goods should be returned unchanged, unless a change was necessary within the limits of ordinary management. The Consumer is liable for any reduction in value of the item resulting from using it in a manner beyond what is necessary to establish the nature, characteristics and functioning of the item. The Consumer’s liability may include in particular: inability to reintroduce the Goods for sale as a full-value item, costs of reattaching tags and security elements, as well as costs of restoring the Goods to a condition enabling reintroduction into sale in the Online Store, including costs of examination by a specialist and costs of removing defects identified as a result of such examination (to the extent such defects result from the Consumer’s use of the item beyond what is necessary to establish its nature, characteristics and functioning).
The right to withdraw from the Sales Agreement does not apply to Goods not recorded on a tangible medium if performance began with the Consumer’s express consent before the expiry of the withdrawal period and after the Consumer was informed by the Seller about the loss of the right to withdraw from the agreement for the supply of digital content or digital services.
The right to withdraw from the Sales Agreement does not apply to Goods delivered in sealed packaging which cannot be returned after opening due to health protection or hygiene reasons, if the packaging was opened after delivery. 1
The right to withdraw from the Sales Agreement does not apply to Goods that are non-prefabricated, manufactured according to the Consumer’s specifications or intended to meet the Consumer’s individual needs.
If the Consumer exceeds the deadlines regarding withdrawal from the Sales Agreement, the Seller will send the returned Goods back to the Consumer at the Consumer’s expense.
A Customer who is an Entrepreneur does not have the right to withdraw from a Sales Agreement concluded with the Seller.
The Seller has the right to withdraw from a Sales Agreement concluded with a Customer who is an Entrepreneur within 14 calendar days from the date of its conclusion. In this case, withdrawal may occur without giving any reason and does not give rise to any claims by the Customer who is an Entrepreneur against the Seller.
If the Consumer exceeds the deadlines regarding withdrawal from the Sales Agreement, the Seller will send the returned assortment back to the Consumer at the Consumer’s expense – if applicable.

VIII. Withdrawal from the agreement for the provision of Digital Content or Digital services

The right to withdraw from a distance agreement for the provision of Digital Content or Digital services does not apply to the Consumer in relation to agreements for the provision of a Digital service if the entrepreneur has fully performed the service with the Consumer’s express consent, and the Consumer was informed before the start of performance that after the Seller has performed the service in full the Consumer will lose the right to withdraw from the agreement for the provision of Digital Content or Digital services.

The commencement of performance in the case of Digital Content or Digital services is deemed to be the moment the Customer receives an email message with instructions for downloading or gaining access to the Digital Content or Digital services, unless stated otherwise.

To meet the deadline for withdrawal from the agreement for the provision of Digital Content or Digital services, it is sufficient for the Consumer to send the Seller information regarding exercising the right of withdrawal before the expiry of the withdrawal period, e.g. by email to: kontakt@vegeta-typuje.pl

Procedure for Customers who are not Consumers
A Customer who is not a Consumer does not have the right to withdraw from the Sales Agreement or the agreement for the provision of Digital Content or Digital services.
Pursuant to Article 558 § 1 of the Civil Code, the Seller’s liability under warranty towards a Customer who is not a Consumer is excluded.

Any disputes arising between the Seller and a Customer who is not a Consumer shall be submitted to the court having jurisdiction over the Seller’s registered office.

With regard to Customers who are not Consumers, the Seller may amend the Terms at any time on the basis of generally applicable provisions of law.

Liability
The Store warns that there may be interruptions or disruptions in the provision of electronic services and access to the Online Store website, which may be caused by:

modification, modernisation, expansion or maintenance of the Seller’s ICT system or software,
force majeure, acts or omissions of third parties (actions independent of the Online Store).

The Store is liable for non-performance or improper performance of the Sales Agreement.

The Online Store is not liable for the inability or difficulties in using the Online Store resulting exclusively from reasons attributable to the Customer, in particular for the Customer’s loss of their Password or third parties obtaining the Password (due to the Customer’s fault). However, the Online Store is liable if the Customer’s loss of the Password or third parties obtaining it occurred due to the Online Store’s fault or reasons for which the Online Store is responsible.

The Online Store is not liable for damages caused by acts or omissions of Customers, in particular for their use of the Online Store in a manner inconsistent with applicable law or the Terms.

The sole source of the Online Store’s obligations is these Terms and mandatory provisions of law.

Newsletter and other commercial information
In order to use the Newsletter service, the Customer should complete the form available in the Online Store by providing their email address. It is prohibited to use an email address used by another person.
The Customer is obliged to confirm the Newsletter subscription by clicking the confirmation link sent to the email address provided in the form.
Providing an email address by the Customer is necessary to perform the Newsletter service.

The Newsletter service is voluntary, free of charge and provided only after subscription.

The Newsletter service consists of delivering content concerning the Online Store and the Seller, its offer, news, products and brand, as well as current promotions. The Newsletter contains the Seller’s commercial and marketing information.

The Newsletter is sent periodically for an indefinite period, until the Customer stops using the service or the Seller stops providing the Newsletter service.

You may unsubscribe from the Newsletter at any time by clicking the deactivation link included in each email sent as part of the Newsletter service or by sending an unsubscribe request to: kontakt@vegeta-typuje.pl

The Customer may resign from the Newsletter service at any time.

If the User wishes to receive from the Seller commercial information other than the Newsletter regarding products and services offered by the Seller by electronic means of communication, in accordance with the Act on the provision of electronic services and using telecommunications terminal equipment and automatic calling systems within the meaning of the Telecommunications Law, the User is obliged to give consent by selecting the relevant checkbox available in the forms in the Online Store.

As part of providing commercial information with the User’s consent referred to above, the Seller is also entitled to contact the Customer to provide information about an expiring subscription.

XII. Final provisions

These Terms are effective as of 19.07.2025.

In matters not regulated herein, the provisions of the Civil Code, the Consumer Rights Act and relevant provisions of generally applicable law shall apply. These Terms do not exclude or limit any Consumer rights granted under mandatory provisions of law. In the event of any conflict between the Terms and mandatory provisions of law, the latter shall prevail. Provisions of Sales Agreements less favourable to the Consumer than the provisions of the Consumer Rights Act are null and void, and the provisions of that Act shall apply instead.

The Seller reserves the right to amend these Terms in accordance

with generally applicable provisions of law.

In the event of amendments to the Terms, the Seller will make the consolidated text of the Terms available by publishing it in the Online Store. The amendment enters into force 1 day after publication of the new Terms in the Online Store. In addition, the Seller will inform the Customer at least 14 days before the new Terms enter into force about the amendment, by email containing a link to the amended Terms, sent to the email address assigned to the Customer’s Account. If the Customer does not accept the new Terms, the Customer is obliged to notify the Seller within 14 days from the date of being informed about the amendment, which results in termination of the agreement for the provision of Digital Content or Digital services.

Customers who purchased the given Goods before the amendments enter into force are bound by the Terms in force on the date the Order was placed.

Any disputes that may arise in connection with a Sales Agreement concluded between a Customer who is a Consumer and the Seller under the Terms shall be resolved by the competent common court. Any disputes arising between the Seller and a Customer who is an Entrepreneur shall be submitted to the court having jurisdiction over the Seller’s registered office.